From AI to augmented reality, the rapid evolution of technology has left designers (and everyone else), racing to keep up. Here’s how we see these technologies revolutionising the design landscape.

Unlike the private sector, which focuses on maximising profits, government agencies have a different value proposition: to prioritise the needs of the public over private gains.

Value propositions aren’t typically a government agency’s most urgent priority. But to build trust, increase support, and prioritise the needs of citizens, they’re worth considering.

You don’t need to be an Einstein or Darwin to come up with world-changing ideas. Chances are you just need a different approach.

The reality is that it takes a lot more than just one or two bright ideas to transform an organisation.

Business transformation projects fail more often than they succeed. So why are they so hard, and what can organisations do differently to get them right?

Journey maps look at the experience from the outside-in and identifies the hurdles individuals face in completing the journey.

Co-design is bringing people – whether customers, users, citizens or stakeholders – and communities together to design new policies, processes, services, or products.

The result of design thinking is testable products, spaces and services that puts humans at the centre